Shipping & Returns
At Philosophy of Self, we are committed to providing a seamless shopping experience for our valued customers. To ensure your satisfaction, we offer the following shipping options:
- Free Shipping for Bulgaria and EU: Enjoy complimentary shipping on all orders within Bulgaria and the European Union. Your items will be carefully packaged and shipped to your doorstep without any additional charges.
- International Shipping ($20): For our international customers outside the EU, we offer fast and reliable shipping at a flat rate of $20. No matter where you are located, we will ensure your order reaches you promptly and in pristine condition.
- Swift Order Processing: We understand that you’re eager to receive your new fashion finds. That’s why we strive to ship all orders the next business day after purchase. You can expect a swift turnaround from the moment you place your order to when it’s on its way to you.
- Order Tracking: Keep an eye on your order’s journey with our easy-to-use tracking system. Once your package is dispatched, we will provide you with a tracking number, allowing you to monitor its progress until it arrives at your doorstep.
We want you to love your purchases from Philosophy of Self. If for any reason you are not completely satisfied with your order, you have the option to return eligible items within 14 days of receiving them.
To initiate a return, please follow these simple steps:
- Contact Us: Prior to arranging your return, please reach out to our dedicated support team at email@example.com. We will guide you through the return process and answer any questions you may have.
- Packaging and Condition: To qualify for a return, the items must be unworn, undamaged, and in their original packaging with all tags intact. Please take care when trying on your items and ensure they meet these conditions to be eligible for a refund.
- Return Shipping: For customers within Bulgaria and the EU, we offer free return shipping. However, for international customers, return shipping costs will be the responsibility of the customer.
- Refunds and Processing: Once we receive your returned items and verify their condition, we will process your refund. Please allow up to 5 business days for the refund to be reflected in your original payment method.
If you have any other questions, concerns, or need assistance, please don’t hesitate to contact our customer support team at firstname.lastname@example.org. We’re here to help and ensure you have an exceptional shopping experience with us.
Thank you for choosing Philosophy of Self. We look forward to serving you and delivering fashion that inspires and empowers!